Shipping policy

Shipping Policy

ECU OEM ships used OEM auto parts and automotive electronic modules worldwide from the United Arab Emirates.

Processing Time

Orders are usually processed within 1–3 business days after payment confirmation.

Some orders may require additional handling time for inspection, secure packaging or export preparation.

Shipping Methods

We use reliable international shipping services depending on the destination country, item size, item value and available carrier options.

Shipping may be handled by postal service, courier service or freight provider.

Estimated Delivery Time

Estimated delivery time depends on the destination country and selected shipping method.

Available shipping options, shipping costs and estimated delivery times for your delivery address are shown at checkout. Use the estimate for the selected shipping service when placing your order.

Delivery times are estimates only and may vary due to customs clearance, carrier delays, public holidays or other factors outside our control.

Tracking

Tracking information will be provided when available.

Please note that tracking updates may take time to appear after the shipment has been handed to the carrier.

Shipping Address

We only ship to the address provided at checkout.

Please make sure your shipping address, phone number and email are correct before placing your order.

We are not responsible for delays, failed delivery or lost packages caused by incorrect or incomplete address information.

Customs, Duties and Taxes

International buyers are responsible for all customs duties, import taxes, VAT, brokerage fees and any other charges required by their country.

These charges are not included in the item price or shipping cost unless clearly stated.

We cannot control customs delays or additional charges imposed by the destination country.

Inspection Before Shipping

All used parts are inspected before shipping. Electronic modules are packed carefully to reduce the risk of damage during transit.

Damaged Packages

If your package arrives damaged, please take photos of the packaging and item before opening or installing the part.

Contact us immediately so we can review the case and assist you.

Lost or Delayed Shipments

If a shipment is delayed, we will assist with tracking and carrier communication where possible.

However, delivery time and customs clearance are controlled by the carrier and destination country authorities.